24/7 Water Damage & Emergency Response
Flooded Room? Burst Pipe?
We respond fast, protect your property, and guide you through the full restoration—from first call to final walkthrough.
LICENSED, BONDED & INSURED
RESPONSE TIME
WITHIN 1 HOUR
IICRC CERTIFIED &
YEARS OF EXPERIENCE
Why Property Managers & Homeowners Call Us First
Fast Response, Live Answer
A real person picks up 24/7, triages your circumstance,
and gets the ball rolling.
Clear Communication
You always know what’s happening, what’s next, and who’s doing what.
From Emergency to Rebuild
We handle dry-out, repairs, and full restoration so you’re not juggling multiple vendors.
How Our Water Emergency Process Works
We follow a proven step-by-step process to protect your home or property and restore it back to normal.
You call. We Answer
Get direction right away so damage does not get worse while we dispatch a team.
​​Fast Arrival & Full Assessment
We find the source, stop further damage, and create a plan.
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​​​Extract Water & Stabilize.
Standing water is removed, drying equipment is set, and affected areas are protected.​
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We Restore Your Space.
We handle repairs and rebuilding—working with you (and your insurance) until it’s done.
Water Emergency Services
Frozen, Broken,
& Burst Pipes
We partner with plumbers to detect and repair pipes, while we clean up the water and prevent further damage.
Residential & Commercial Water Restoration
We restore homes and businesses from water damage, ensuring a safe and dry environment.
Flood & Mold
Restoration Services
We bring your property back to life after a flood, making it safe and functional once again.
Damage Assessment
Careful damage assessment and documentation for insurance.
Water and Moisture Extraction
Using specialized equipment, we will promptly begin removing water from affected materials.
Furniture Removal
We can remove and store your furniture from the affected premises for thorough cleaning and protection
Mold Remediation
If mold growth is found, we will cure and prevent further mold by addressing moisture sources.
Drying Process
Air movement matters when drying out a space. We use air movers, dehumidifiers, and air scrubbers to pull moisture out fast, dry materials properly, and reduce the risk of mold coming back.
Cleaning and Disinfection
Floodwater often contains harmful substances. Our technicians use alkali solutions and disinfectants to sanitize affected areas and materials, preventing mold growth.
Reconstruction
We handle full reconstruction, including drywall, flooring, carpet, and baseboards, to restore your space to pre-loss condition or better.
Continued Insurance Communications
We continue working directly with your insurance adjuster to answer questions, provide documentation, and keep the claim moving.
What to Expect When You Call Us
Here’s what typically happens once our team arrives
Property Managers
When a unit floods at 3 AM, you don’t just need a mitigation team—you need a partner who will protect your reputation with residents and owners.
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We handle emergency response, communication with residents, documentation for owners and adjusters, and the repair work that gets the unit rent-ready.
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One relationship. One standard. We absorb the chaos and own the outcome.
About Us
First Call Restoration was founded by Portland native and lifelong woodworker Dylan Blaize on a simple promise: treat every home like it’s your own. What began as one craftsman and a single van has grown into a trusted, family-run business built on integrity, hard work, and care for the people they serve.
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On the job site, Dylan Blaize leads a team of craftsmen who take pride in their work. Together with his wife London, who manages the scheduling, communication, and project coordination, they bring a balance of field expertise and organization that ensures every project, from late-night emergencies to full restorations, is handled with care and compassion.
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We’re your neighbors, not just your contractors — and when you need us most, we’ll be there.
Our Promise to You
We started First Call Restoration to help people through life’s hardest moments.
We know how it feels to feel helpless — and we’re here to make sure you don’t go through it alone.
We stay close to every client and project we take on. When you call, you can trust you’ll be working directly with the people who care about the outcome as much as you do.
We called them after getting home to about 3 inches of water on our basement floor, during the the ice storm In January.
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They came in FAST and cleaned up everything, Dried out the basement and replugged in our washer and dryer. Would recommend making them your ‘First Call’!
Jane Denney, 2025
We had a water leak in our laundry room and First Call Restoration was incredible from start to finish. They showed up fast, explained everything clearly, and handled the drying and repairs without cutting corners.
The crew was respectful of our home and kept the space clean the whole time. It was a stressful situation, but they made it feel manageable and took great care of us.
Taylor Nichols, 2023
First Call Restoration did a wonderful and timely job fixing our kitchen ceiling. I would recommend this company to anyone looking for a contractor offering these services!
Highly impressed by their communication and quality of work. First Call Restoration will always be my first call.
David Loughridge, 2024