24/7 Emergency Water Damage Restoration in Portland
Flooded Room? Burst Pipe?
Our water damage restoration in Portland team responds fast, protects your property, and guides you through the full restoration, from first call to final walkthrough.
LICENSED, BONDED & INSURED
RESPONSE TIME
WITHIN 1 HOUR
IICRC CERTIFIED &
YEARS OF EXPERIENCE
What Homeowners & Property Managers Can Expect From Us
Fast Response, Live Answer
A real person picks up 24/7, triages your circumstance, and gets the ball rolling.
Clear Communication
You always know what's happening, what's next, and who's doing what.
From Emergency to Rebuild
We handle water mitigation, dry-out, repairs, and full restoration so you're not juggling multiple vendors.
Our Water Emergency Response Process
We follow a proven step-by-step process for water damage restoration in Portland, protecting your home or property and restoring it to normal.
You call. We Answer
Get direction right away so damage does not get worse while we dispatch a team.
Fast Arrival & Full Assessment
We find the source, stop further damage, and create a plan.
Extract Water & Stabilize
Standing water is removed, drying equipment is set, and affected areas are protected.
We Restore Your Space
We handle repairs and rebuilding, working with you (and your insurance) until it's done.
Full-Service Water Damage Restoration in Portland
Residential & Commercial Water Damage Restoration in Portland
We restore homes and businesses from water damage, ensuring a safe and dry environment.
Flood & Mold Restoration Services
We bring your property back to life after a flood, making it safe and functional once again.
Frozen, Broken, &
Burst Pipes
We partner with plumbers to detect and repair pipes, while we clean up the water and prevent further damage.
Damage Assessment
Careful damage assessment and documentation for insurance.
Drying Process
Water and Moisture Extraction
Using specialized equipment, we will promptly begin removing water from affected materials.
Drying Process
Furniture Removal
We can remove and store your furniture from the affected premises for thorough cleaning and protection
Drying Process
Mold Remediation
If mold growth is found, we will cure and prevent further mold by addressing moisture sources.
Drying Process
Drying Process
Air movement matters when drying out a space. We use air movers, dehumidifiers, and air scrubbers to pull moisture out fast, dry materials properly, and reduce the risk of mold coming back.
Drying Process
Cleaning and Disinfection
Floodwater often contains harmful substances. Our technicians use alkali solutions and disinfectants to sanitize affected areas and materials, preventing mold growth.
Drying Process
Reconstruction
We handle full reconstruction, including drywall, flooring, carpet, and baseboards, to restore your space to pre-loss condition or better.
Drying Process
Continued Insurance Communications
We continue working directly with your insurance adjuster to answer questions, provide documentation, and keep the claim moving.
Drying Process
What to Expect When You Call Us
Here's what typically happens once our team arrives
Property Manager Water Emergency Support
When a unit floods at 3 AM, you don't just need a mitigation team; you need a partner who will protect your reputation with residents and owners.
We handle emergency response, communication with residents, documentation for owners and adjusters, and the repair work that gets the unit rent-ready.
One relationship. One standard. We absorb the chaos and own the outcome.
About First Call Restoration
First Call Restoration was founded by Portland native and lifelong woodworker Dylan Blaize on a simple promise: treat every home like it's your own. What began as one craftsman and a single van has grown into a trusted, family-run business built on integrity, hard work, and care for the people they serve.
On the job site, Dylan Blaize leads a team of craftsmen who take pride in their work. Together with his wife, London, who manages the scheduling, communication, and project coordination, they bring a balance of field expertise and organization that ensures every project, from late-night emergencies to full restorations, is handled with care and compassion.
We're your neighbors, not just your contractors, and when you need us most, we'll be there.
Our Promise to You
We started First Call Restoration to help people through life’s hardest moments.
We know how it feels to feel helpless — and we’re here to make sure you don’t go through it alone.
We stay close to every client and project we take on. When you call, you can trust you’ll be working directly with the people who care about the outcome as much as you do.
We called them after getting home to about 3 inches of water on our basement floor, during the the ice storm In January.
They came in FAST and cleaned up everything, Dried out the basement and replugged in our washer and dryer. Would recommend making them your ‘First Call’!
Jane Denny, 2025
We had a water leak in our laundry room and First Call Restoration was incredible from start to finish. They showed up fast, explained everything clearly, and handled the drying and repairs without cutting corners.
The crew was respectful of our home and kept the space clean the whole time. It was a stressful situation, but they made it feel manageable and took great care of us.
Taylor Nichols, 2023
First Call Restoration did a wonderful and timely job fixing our kitchen ceiling. I would recommend this company to anyone looking for a contractor offering these services!
Highly impressed by their communication and quality of work. First Call Restoration will always be my first call.
David Loughridge, 2024
How Water Mitigation Prevents Bigger Losses
Water mitigation in Portland is the stage most homeowners overlook, the window between when water hits your property and when real damage sets in. Mitigation means stopping the water from spreading, extracting standing water, and starting the drying process before drywall, subfloor, and framing absorb enough moisture to warp or grow mold. This typically has to happen within the first 24 to 48 hours to prevent secondary damage that turns a one-day cleanup into a multi-week rebuild.
Our dispatch process is built around speed. A technician gets moving before the full scope is finalized, because the priority is to get water out of the structure fast. Once water mitigation in Portland is complete, we move into full water damage restoration in Portland, repairing and rebuilding with a clear picture of the damage.
Residential and Commercial Water Damage Restoration in Portland
Residential water damage restoration in Portland and commercial water damage restoration in Portland share the same core process: extraction, drying, cleaning, and reconstruction, but scale and urgency differ. A residential job usually means one home or unit, with a family directly impacted. Commercial and multifamily jobs raise the stakes, since a single water event can affect multiple units or shared systems, and downtime means lost rent or lost business.
We scope commercial and multifamily projects around that reality, prioritizing occupied spaces and keeping ownership groups updated. Residential water damage restoration in Portland clients get the same technical standard at a more personal pace. Whether it's a home in one Portland neighborhood or a building in another, the same licensed crew and documentation standard apply.
Our 24/7 Water Restoration Standard
24/7 water restoration in Portland only matters if someone answers the phone at 2 AM, which is why our dispatch line is staffed around the clock instead of routed to voicemail. A live person takes your call, asks the right questions, and gets a technician moving toward your property immediately. Our target is arrival within an hour, though timing depends on location and call volume.
Being available at 3 AM only matters if the response is competent. Every technician we dispatch for 24/7 water restoration in Portland, day or night, holds the same IICRC certification and follows the same process. There's no separate emergency crew with lower standards than our daytime team.
Our Full Range of Restoration Services
Our Service Areas Across Portland
We are locally owned and based in Portland. We know the homes, weather, and neighborhoods of this area and exactly how to protect them when water damage strikes. Our water damage restoration in Portland crews cover the full Portland metro area, including Portland, Beaverton, Tigard, Tualatin, Lake Oswego, West Linn, Milwaukie, Happy Valley, Clackamas, Oregon City, Gresham, Hillsboro, and Sherwood.